Shipping Terms

We can ship to almost every country/region worldwide and use major, trusted international carriers to ensure your package arrives quickly and safely. We also offer free flat-rate shipping to most destinations for eligible products.

Order Confirmation

After successfully placing your order, you will receive a confirmation email from us. If you have any special requests regarding your order, please let us know as soon as possible before your items enter the processing stage.

Processing

Note: If your order includes multiple items, the processing time will be based on the item with the longest processing time.

We will perform strict quality control on your products and ensure they are properly packaged before shipment. We are happy to announce that most orders can be shipped within 24 hours. Please note that some orders may still require 3-5 business days depending on stock availability.

Please note that processing time is not included in the shipping time. The total time for receiving an order is processing time + shipping time. If you have any questions about your order, you can submit a ticket to our support center for further assistance. Our dedicated customer service team will contact you within 24 hours.

Shipping

We work with major international shipping companies and offer various methods.

You can choose your preferred shipping method on the order information page during checkout.

Note: During public holidays, manufacturers and couriers may have limited operations, which could affect shipping times. Although this is unfortunately out of our control, we will do our best to minimize the impact.

Tracking

Note: For tracking numbers, it may take a few days for the information to appear on the tracking website. If the information is unavailable, please try again later. Rest assured, the estimated shipping time is valid regardless of how the tracking website updates.

We strongly recommend that customers purchase a tracking number and shipping insurance at checkout for peace of mind while awaiting your package.

Shipping Costs

Free standard shipping is available for all orders over $50. If you do not meet the free shipping requirement, a standard shipping fee of $4.99 will apply. 

Taxes

Please note that all packages are shipped from different warehouses. Our products are not duty-paid, so there may be import taxes depending on your country/region's customs and shipping method. You may contact your local customs office for more information.

Contact Us

If you encounter any issues during shipping or after receiving your items, please feel free to contact us, and our customer service representatives will provide you with a satisfactory solution.